Frequently Asked Questions: Riding METRO

If you can’t get to a designated pickup location, you can book a trip one of two ways:

• Use the free METRO curb2curb app for your smartphone
• Call us at 713-739-RIDE (7433) – agents are on call daily, 5 a.m.-midnight

With either method, you can specify the exact location where you want to be picked up and dropped off. 

Whether you book a ride through the app or over the phone, all reservations are subject to availability.

Whether you book a ride through the app or over the phone, you can book a ride as early as seven days in advance, and as late as 15 minutes before your desired pick-up time.

For instance, if you need to be picked up at 11:00 a.m. – you would need to have your trip booked no later than 10:45 a.m.

All reservations are subject to availability.

If you have an iPhone, you can download the app from the App Store.

If you have an Android, you can download the app from Google Play.

Just search for METRO curb2curb