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Frequently Asked Questions: Riding METRO
On this page, you can get answers to common questions about riding METRO, all in one place.
Riding
Hours of operation vary by route. For more information, visit the METRO curb2curb page where you can select your specific route.
METRO Q® Fare Card, METRO Day Pass or METRO Money card:
Tap your card on the validator as you enter the vehicle and the fare amount will be deducted. If you prefer to go contactless, you can wave your card close to the validator as well. Make sure the light registers green in the upper right when you tap or wave.
METRO Q Mobile Ticket (only regular fare available):
Activate the ticket on your smartphone before boarding. It will display animated colors and motion on your phone. Show that to the operator as you board.
If you book your ride in advance, whether through the METRO curb2curb app or over the phone, the operator will already know your dropoff location.
If you board at a designated pickup location, just let the operator know where in the service area you need to be dropped off.
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