Frequently Asked Questions — How to Ride METRO

To appeal a fine in Houston, contact the City of Houston courts. 

To appeal a fine outside Houston, contact the Harris County courts. 

If you’ve been issued a suspension notice, you may appeal your suspension to the Appeals Coordinator within five business days of issuance. A request for appeal must include the citation number, grounds for appeal, date of request and contact information of requestor.

You may submit your appeal by calling 713-739-4941 or emailing SuspensionAppeals@RideMETRO.org

You can also mail a written appeal to:

METRO Appeal Program
P.O. Box 61429
Houston, Texas 77208-1429

The MPD Canine Program assists with explosive detection throughout the Houston region. This includes major events like the Houston Livestock Show and Rodeo and national sporting events.

In past years, METRO K-9 teams have won several competitions at the National Narcotics Detector Dog Association's Regional Seminar for explosives detection and for patrol.

MPD makes these services available to many agencies across the Houston region.

Yes. In partnership with organizations including the Texas Department of Transportation (TxDOT) and the Harris County Sheriff’s Office, METRO police officers participate in the Motorist Assistance Program (M.A.P.).

This service provides roadside assistance to stranded drivers on most Houston area freeways. Since 1989, M.A.P. has helped more than 100,00 motorists. Vehicles patrol freeways around Houston and are equipped with gasoline, water, hand tools, jumper cables, and push bumpers.

If you’re stranded or see someone who is, call 713-CALL-MAP. That’s 713-225-5627.

The program is free and operates Mon.-Fri., 6 a.m.-10 p.m.