Frequently Asked Questions — How to Ride METRO

Using the METRO Q Ticketing mobile app, you can purchase a Local Single Ride or Local Day Pass mobile ticket to ride any of these METRO transit services:

• Local bus
• METRORail
• METRORapid
• METRO curb2curb

After activating your ticket, it's valid for three hours and includes free transfers in any direction between any of those services.

To ride, or transfer to Park & Ride service, you'll need to purchase and activate a Park & Ride mobile ticket. It's also valid for three hours once activated and entitles you to free transfers between any METRO service of equal or lesser value during that time.

Only regular fare mobile tickets are available for purchase.

First, you’ll need an internet connection.

Download the METRO Q Mobile Ticketing App and set up an account. Then, mobile tickets may be purchased in one of two ways:

• In the app, tap Store along the bottom menu to get started
• Log in to your account on the METRO Q Mobile Ticketing Store

You may purchase mobile tickets with any of the following:

• Credit card (including prepaid debit cards or transit benefits cards)
• PayPal
• Apple Pay (iOS devices only)
• Google Pay (Android devices only)

You can securely store up to $500 in funds for future mobile ticket purchases using the app’s Digital Wallet.

You may purchase up to 30 individual tickets in one transaction.