Frequently Asked Questions — How to Ride METRO

On this page, you can get answers to common questions about riding METRO, all in one place.

Service Overview

Community Connector service uses all-electric microtransit shuttles to provide short-distant shared rides in a defined service area. All rides are booked through a mobile app called Ride Circuit.

Currently, the shuttle service operates within most of the Downtown/EaDo, Second Ward and Third Ward communities, though it does not cover the entire area.

The service allows users to request a ride via the Ride Circuit app. Once you request a ride, the shuttle will pick you up and drop you off within the designated service area.

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