Frequently Asked Questions — How to Ride METRO
On this page, you can get answers to common questions about riding METRO, all in one place.
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You can provide feedback directly through the Ride Circuit app after your ride, or call METRO Customer Service at 713-635-4000. We encourage all riders to leave feedback to help us continually improve the service for the community.
An EV Microtransit Shuttle is a small, low-speed, electric vehicle (EV) designed for shared, on-demand transportation. It typically operates on short-distance routes, providing a sustainable and efficient transit option for communities.
EV shuttles are environmentally friendly, producing zero emissions. They help reduce traffic congestion, improve air quality and offer a quieter, smoother ride compared to gas-powered vehicles.
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