Frequently Asked Questions — How to Ride METRO
On this page, you can get answers to common questions about riding METRO, all in one place.
Scheduling a Trip
Download the Ride Circuit app – available via the App Store (iOS devices) and Google Play Store (Android users).
We love getting you where you need to go, but as an on-demand service, we don't currently book/schedule rides in advance. When you're ready to ride simply send us a request via the Ride Circuit app.
The EV microtransit shuttle typically accommodates up to five passengers, and you can reserve up to three seats when booking.
The shuttle will wait for up to 3 minutes after arriving. The driver will also reach out to the individual who scheduled the ride via phone once they arrive at your pick-up location.
Yes. The Ride Circuit app offers real-time tracking, so you can see the shuttle’s current location and estimated arrival times.
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