Frequently Asked Questions: About METRO

On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.

Other Benefits

Yes. All regular, full-time union and non-union employees are eligible to receive up to $5,000 in tuition reimbursement per calendar year when attending an accredited school. To be eligible, an employee must meet a set of requirements, degree or certification. Please ask ahead of time for details.

Yes. All METRO employees receive a transit pass for themselves and a spouse (if applicable). The pass entitles the user to ride the following METRO transit services free of charge at all times:

  • Local bus
  • Park & Ride commuter express bus
  • METRORail
  • METRORapid
  • METRO curb2curb

No, all employees are required to work their regular schedules, on-site at their assigned locations.

Yes. METRO employees are eligible for the Public Service Loan Forgiveness Program. Certain restrictions apply. You can find out more about the program here.

Yes. Leave of absence options available to METRO employees are:

  • Family Medical Leave (FMLA)
  • Intermittent and reduced schedule leave
  • Personal leave of absence
  • Military Leave
  • Qualifying exigency leave
  • Military caregiver leave
  • Short-term disability leave of absence
  • Long-term disability leave of absence
  • Medical leave of absence (Union employees only)

Yes. METRO provides a monthly, after-tax benefit of $200 to provide assistance with child care. To receive the benefit, employees must register with the TOOTRiS child care technology platform which connects parents and providers. If you currently use a child care facility that isn't on the TOOTRiS platform, TOOTRiS will work with that facility to get them signed up.

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