Whether you’re heading to a doctor’s appointment in The Medical Center (TMC) or to work Downtown, METRORail is there to transport passengers to their destinations safely and efficiently. METRORail is unique – the trains move along the street just like other vehicles. The tracks are separated from the roadway by large raised white domes, warning drivers to stay off the tracks. METRORail is very quiet – so whether you are a passenger, pedestrian, cyclist or driver, it is important to stay alert. Safety is EVERYONE’S responsibility. Check out our safety tips below:
- See tracks, Think train - A train can approach any track, at any place, at any time. While waiting on station platforms, driving, or walking across a grade crossing, remain alert for oncoming trains. Listen and watch for pedestrian and traffic signals that indicate it’s safe to access the roadway.
- Safety at Grade Crossings - Lowered gates, flashing lights and ringing bells indicated that a train is on the approach. Never walk, run or drive around lowered crossing gates.
- Driving near METRORail - Remain alert while driving near the rail. Listen for train horns, whistles and signal bells. Obey all traffic signals and signs – don’t try to beat the lights. Don’t drive or stop on the tracks. If the trains and cars share a lane, follow the lane markings. Be aware of pedestrians and cyclists, especially at the crosswalks and intersections – we all share the roadway.
- Riding METRORail - Stand behind the platform edge when waiting for your train. Do not approach the train until it has come to a full stop. Watch your step when entering and exiting the train. If riding with children, hold their hand while on train platforms and when boarding and exiting the train. To prevent a slip and fall injury, please remain seated while the train is in motion; if standing, hold the handholds or handrails.
- In case of an emergency - METRORail trains and platforms are equipped with cameras that monitor activities within the train. In case of an emergency while riding the train, use the passenger intercom unit adjacent to the doorways inside the vehicle to contact the operator. If an emergency occurs on the train platform, use the emergency call box to get immediate assistance.
METRO Safety is partnered with Operation Lifesaver (OLI). OLI is the leading national public safety education & awareness organization dedicated to reducing rail collisions, fatalities and injuries. Learn more about OLI >>
METRO desires to operate and maintain a safe, efficient, and effective public transportation system. For the safety, convenience, and experience of all persons, METRO establishes the following Code of Conduct.