Customers waiting in line to speak to METROLift representative

Use MACS

METROLift’s automated telephone system to manage your METROLift service when calling Dispatch or Reservations.

Scheduling 713-225-6716

MACS & MACS-WEB Hours: 7 days a week, 5 a.m. - 5 p.m.
Office Hours: Monday - Friday, 8 a.m. - 5 p.m.

Dispatch 713-225-0410

MACS & MACS-WEB Hours: 7 days a week − 24/7
Office Hours: 7 days a week; Service begins every day at 3:35 a.m.
Last drop off:
Monday – Thursday 2:15 a.m.
Friday and Saturday 2:15 a.m.
Sunday 2:15 a.m

Customer Service 713-225-0119, TDD 713-652-8969

Office Hours: Monday - Friday 10 a.m.-5 p.m.

Travel Training 713-750-4234

MetroTravelTraining@ridemetro.org

MACS-WEB

METROLift’s automated computer system using the internet at http://www.ridemetro.org/Pages/MACS-Web.aspx to manage your METROLift service.

METROLine (Bus Route & Schedule Information) 713-635-4000

TDD (Hearing & Speech Impaired) 713-635-6993

Public Comments 713-658-0180

Lost & Found 713-658-0854

RideShare 713-224-RIDE

Crime Prevention Program 713-615-6464

METRO Police 713-224-2677