EMERGENCY CONTACTS
Emergency..... 911
METRO Police Dispatch..... 713-224-2677
(report emergencies to dispatch)
Motorist Assistance Program..... 713-CALL-MAP
City of Houston Service Help Line..... 311
METRO Customer Care Center..... 713-635-4000
(Emergency situation that doesn't require police assistance.)
Administrative Offices
713-739-4000
Corporate Office Mailing Address:
1900 Main St.
P.O. Box 61429
Houston, Texas 77208-1429
CUSTOMER CARE CENTER
713-635-4000
Customer Care Center (Route & Schedule Information)
Monday - Friday, 6 a.m. - 8 p.m.
Weekends, 8 a.m. - 8 p.m.
Customer Resolution Team (Comments & Complaints)
Monday - Friday, 6 a.m. - 8 p.m.
Weekends, Closed
RIDESTORES
1900 Main St. (Full-service)
Monday - Friday, 8 a.m. - 5 p.m.
Houston, Texas 77002
713-739-6968
1001 Travis (Automated)
Monday - Friday, 8 a.m. - 5 p.m.
Houston, Texas 77002
713-652-8994
METRO Online Store
Lost & Found
1900 Main St.
Houston, Texas 77002
Monday - Friday
In Person: 8 a.m. - 5 p.m.
Calling: 7:30 a.m. - 5:30 p.m.
713-658-0854
lostandfound@ridemetro.org
Comments, Compliments & Complaints
713-635-4000
Hearing &Speech Impaired
713-635-6993
Job Line
713-739-4953
Motorist Assistance Program (M.A.P.)
From any phone: 713-225-5627
713-CALL-MAP
From Verizon mobile phones:
*627 (MAP)
MPDServices@ridemetro.org