MACS-WEB and EZ-Wallet training


METRO is pleased to inform you of the improved MACS-WEB (paratransit trip planner) and the all-new EZ-Wallet electronic fare payment system.

What's New?

MACS-WEB / EZ-Wallet offers these new and exciting features:

• Book a trip not from your previous trip list
• Manage recurring trips
• Buy and book trips via electronic fare media on your personal online account
• Get a countdown to real-time trip arrival
• Locate your ride in real-time
• View previous trips / transaction history
• Purchase fare tickets / period passes
• Comment online

Verifying, cancelling, booking and purchasing your fares will never be the same!

MACS-WEB offers multiple options to manage your transit travels:

• See booked trips
• See previous trips
• Track your ride in real time
• Alert message countdown (within 30 minutes of pickup)

You’ll never have to speak with a live agent again!


EZ-Wallet Training Schedule & Instructional Video

Join us for a MACS-WEB / EZ-Wallet training event at the Metropolitan Multiservice Center, 1475 West Gray:

Tuesday, Nov. 12, at 9 a.m.-3 p.m.
Wednesday, Nov. 13, at 9 a.m.-3 p.m.
Thursday, Nov. 14, at 9 a.m.-3 p.m.

Let our trained staff teach you how to manage recurring trips, purchase fares and passes electronically and more!

Have questions or concerns? Call METROLift Customer Service at 713-225-0119.