Christmas & New Year’s Holiday Schedule

In observance of the Christmas and New Year’s holidays, METRO will operate on the following schedule:

Monday, December 24 (Christmas Eve)

Local buses, Park & Ride and METRORail will operate on a regular weekday schedule.

Tuesday, December 25 (Christmas Day)

  • Local bus routes will operate on a Sunday schedule.
  • METRORail service will operate on a Sunday schedule.
  • Park & Ride routes will not operate on this day.

Monday, December 31 (New Year’s Eve)

Local buses and Park & Ride will operate on a regular weekday schedule. METRORail will operate on a Friday schedule.

Tuesday, January 1 (New Year’s Day)

  • Local bus service will operate on a Sunday schedule.
  • METRORail service will operate on a Sunday schedule.
  • Park & Ride routes will not operate on this day.

RideStore And Lost & Found Hours

OPEN (8 a.m. - 5 p.m.)
Monday, December 24 (Christmas Eve)
Monday, December 31 (New Year’s Eve)

CLOSED
Tuesday, December 25 (Christmas Day)
Tuesday, January 1, 2019 (New Year’s Day)

Customer Call Center Hours

Call 713-635-4000 for fast, on-demand information around the clock with METRO’s automated phone system. For those wishing to speak to a Customer Service Representative, please note our holiday hours:

OPEN
Monday, December 24 (Christmas Eve) 6 a.m. - 6 p.m.
Wednesday, December 26, 6 a.m. - 8 p.m.
Monday, December 31 (New Year’s Eve) 6 a.m. - 6 p.m.
Wednesday, January 2, 6 a.m. - 8 p.m.

CLOSED
Tuesday, December 25 (Christmas Day)
Tuesday, January 1, 2019 (New Year’s Day)

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METROLift Holiday Schedule

Christmas Holiday 2018

METROLift’s reservations and customer service offices will be closed Tuesday, December 25, 2018. All subscription trips will be canceled.

To schedule trips for Tuesday, December 25, and Wednesday, December 26, you must call the reservation line at 713-225-6716 on Monday, December 24, from 8 a.m. to 6 p.m.

New Year’s Holiday 2019

METROLift’s reservations and customer service offices will be closed Tuesday, January 1, 2019. All subscription trips will be canceled.

To schedule trips for Tuesday, January 1, and Wednesday, January 2, you must call the reservation line at 713-225-6716 on Monday, December 31, from 8 a.m. to 6 p.m.

You may also schedule a trip from 5 a.m. to 5 p.m. the day before you need to travel by using MACS at 713-739-4690 or MACS-WEB or MACS-WEB screen reader version.

All METRO buses and trains offer 100% accessible service. Call METRO Customer Service at 713-635-4000 or 713-635-6993 (TDD). Route and schedule information is available on the Web 24/7 at RideMETRO.org.

Learn more on bus or train route or schedule information or call 713-635-4000, 713-635-6993 (TDD).

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NOTE: Below is a proposed holiday schedule that is subject to change.

Holiday Schedule
Holiday Date

Local Bus Schedule /
Service Type

Rail Schedule /
Service Type
New Year's Day Monday, Jan. 1, 2018 Sunday Sunday
New Year's Day Observed Tuesday, Jan. 2, 2018 Sunday Sunday
Martin Luther King, Jr., Day Monday, Jan. 15, 2018 Weekday Weekday
Memorial Day Monday, May 28, 2018 Sunday Sunday
Independence Day Wednesday, July 4, 2018 Sunday Saturday
Labor Day Monday, Sept. 3, 2018 Sunday Sunday
Thanksgiving Day Thursday, Nov. 22, 2018 Sunday Sunday
Day After Thanksgiving Friday, Nov. 23, 2018 Sunday Saturday
Christmas Eve Monday, Dec. 24, 2018 Weekday Weekday
Christmas Day Tuesday, Dec. 25, 2018 Sunday Sunday
New Year's Eve Monday, Dec. 31, 2018 Weekday Weekday
New Year's Day Tuesday, Jan. 1, 2019 Sunday Sunday