Has your METRO Q® Fare Card or METRO Day Pass expired or is set to expire shortly? If your expired card has a balance, you can still ride METRO until the balance has been used up.
Once the balance is depleted, you can obtain a new card from METRO or your local retailer. (Note: an expired METRO fare card cannot be reloaded.)
There is no charge for a new card.
Check your METRO Fare Card here. Enter your METRO Q® Fare Card or METRO Day Pass number on the back of your card, as shown on the picture to the left. Enter your card number with no commas or leading zeros.
For example: 0000257321 enter as 257321.