Service Updates

METROLIFT THANKSGIVING

In observance of the Thanksgiving Holiday, METROLift’s Reservation and Customer Service offices will be closed Thursday, November 26 and Friday, November 27. As a result, all Thursday and Friday subscription trips are cancelled. 

On Wednesday, November 25, customers should call Reservations at 713-225-6716 to schedule trips for the days listed:

•   Thursday, November 26
•   Friday, November 27
•   Saturday, November 28
•   Sunday, November 29
•   Monday, November 30

We are expanding our Reservations hours to 7:00 a.m. - 7:00 p.m. This change will provide customers with additional time on Wednesday to schedule trips for multiple days.

You may also schedule a trip from 5 a.m. - 5 p.m. the day before you need to travel by using MACS, 713-225-6716, press 1 or MACS-WEB, www.ridemetro.org. You will need your client ID and password. 

Remember, all METRO buses and trains are 100% accessible with service across the region. Call 713-635-4000 or 713-635-6993 (TDD) for route, bus stop and train information.

 

Regular Schedule

You may also schedule a trip from 5 a.m. to 5 p.m. the day before you need to travel by using MACS at 713-225-6716, press 1 or MACS-WEB, https://pass-web.ridemetro.org/. Remember, MACS and MACS-WEB allows you to schedule trips using addresses from your list of frequently used addresses. You will need your client ID and password.    

All METRO buses and trains are 100% accessible, with routes across the region to serve you. Call 713-635-4000 or 713-635-6993 (TDD) or www.ridemetro.org for route, bus stop and train information. 

For more detail information on bus schedules click here.

 

 

 

 

 

 

 

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