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The METROLift Program will introduce you to
METROLift transportation
and provide
the basic information
you need to be able
to use the service.
It is important to us that patrons know METROLift is a
shared-ride public transit service, not a taxicab service.
Please read carefully to familiarize yourself with the type and level of service
that METROLift provides
and remember that you have a responsibility to use
accessible fixed route METRO bus service when possible.
Our goal is to provide
safe and reliable transportation. If, after reading this manual, you have
questions regarding the METROLift service, please phone the METROLift Customer
Service Department at 713-225-0119. |
METRO Buses, 100% Accessible Providing The Missing Link To Mobility!
Transportation Choices: METRO’s fixed route buses are now 100% accessible requiring no advanced notice to ride. Try METRO soon to learn that you too have control over your mobility.
- Accessible features include:
Ramps or lifts on all of our buses for riders using wheel chairs or scooters or ambulatory riders who have difficulty reaching the first step.
- Two priority seating areas for elderly and people with disabilities, equipped with an easy-to-reach stop call bell and special securement belts designed to secure patrons who use a wheelchair or scooter.
- Bus pads, sidewalk links, and curb cuts at most of our 10,500 bus stops.
- Solid square bus poles at all bus stops.
- Bus stop announcements, both audible and visual, at major stops, main intersections and transfer points along the route.
- Larger, brighter destination signs on the front and side of the bus.
- Lighted “Stop Request” signs inside the bus for the riders with hearing impairments.
- 15 Transit Centers connecting bus routes in neighborhoods for safe and easy transfers from one route to another.
- Major transit centers are located Downtown and the Texas Medical Center, connecting METRO bus routes to the accessible METRORail.
We are committed to a public transportation system that everyone can use. We encourage persons with disabilities to take advantage of the freedom, independence, flexibility, and reliability that is provided by our accessible bus network.
