From the Desk of Vera Bumpers, Chief of METRO Police
I want to personally welcome you to the METRO Police website and thank you for dropping by. The METRO Police Department is a full-time, full-service police agency comprised of more than 191 Texas peace officers and 44 non-sworn, civilian employees. Positive changes are happening at METRO. What has not changed is our commitment to provide the best possible service to our community. We value diversity and strive to treat everyone with respect and dignity. We want to provide professional, fair, and impartial law enforcement service to the entire community.
We have achieved “Recognized“ status by the Texas Police Chiefs Association Foundation (TPCA), for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program. Metro Police Department has undertaken a careful internal review of its policies, procedures, equipment, facilities, and operations. We are the 79th agency in Texas to accomplish this “Recognized” status achievement.
Since our establishment in 1982, our primary focus has been to help keep our transit system moving safely and securely for our customers. For more than 25 years, the METRO Police Department has remained dedicated to providing high-quality police services that reduce crime on the transit system and improve mobility throughout the METRO service area.
In providing a safe environment, the METRO Police Department has a cooperative working relationship with all law enforcement agencies operating within the METRO service area. We take a community- oriented approach to law enforcement, knowing that partnerships and cooperation are needed to ensure protection of our customers and employees.
I believe the information contained on this website will help provide you with a comprehensive overview of our dynamic organization and the many things we do to keep METRO one of the safest and most secure transit systems in the country.
Whatever reason prompted your visit, I hope you will find our website beneficial and enjoyable. Of course, I welcome your suggestions and comments. Please feel free to email us at MPDServices@ridemetro.org. We also want to know your impressions of and ideas about the safety and security of the transit system. Please take a few moments to complete our department’s new survey. Simply click on the link below, and let us know what you think.
METRO Department of Public Safety Survey