Q: What are the different types of bus service that METRO offers?
A: METRO has several types of bus service: Local, Express, and Park & Ride.
Local Service runs mostly on city streets, stopping at every other corner along
its route.
Express Service travels up to six miles along its route with no stops.
Park & Ride Service is for long-distance commuting. METRO's 25 Park & Ride lots
provide bus service to key destinations in the service area.
Q: What is METRORail?
A: It's a fast, convenient and safe way to travel between Downtown, Midtown, the Museum District, the Texas Medical Center, Reliant Park and the South Fannin Park & Ride lot. With frequent service and the capacity to carry up to 400 passengers per trip, METRORail will help cut through congestion in these heavily traveled areas.
METRORail serves 16 rail stations and one Park & Ride lot along the 7.5-mile line. Convenient platform ramps make METRORail and its stations 100% accessible and offer easy boarding. Catching a ride is safe and easy.
At each station platform there is a Ticket Vending Machine (TVM) where you can purchase your ticket(s). Always have your ticket or Q Card handy. METRO Police will periodically check to ensure that all fares have been paid.
Q: What is METROLift and how do I apply for this service?
A: METROLift provides transportation for persons with a disability who cannot board, ride, or disembark from a regular METRO fixed-route bus, even if that bus is equipped with a wheelchair lift or ramp.
Q: How Do I Apply For METROLift Service?
A: You must complete and submit a METROLift eligibility form to become certified to use METROLift services. Applications are available at any METRO RideStore. You can also call METROLift Customer Service at 713-225-0119 (713-652-8969 TDD ) between 10 a.m. and 5 p.m., Monday through Friday,
Q: Are METRO’s fixed route buses accessible to the disabled?
A: Yes, METRO's fixed route buses are now 100% accessible requiring no advanced notice to ride. We encourage persons with disabilities to take advantage of the freedom, independence, flexibility, and reliability that is provided by our accessible bus network.
Q: What are HOV lanes?
A: METRO's High Occupancy Vehicle (HOV) lane network continues to move commuters where they need to go quickly and efficiently. Built primarily for buses, the HOV also promotes ridesharing through vanpools and carpools, which reduce traffic congestion and provide cleaner, healthier air throughout the region.
Physically located in the center of most major freeways, HOV lanes typically are barrier-separated roadways that allow buses, vanpools and carpools to move higher volumes of passengers to and from Downtown and locations in between. Our HOV network is so efficient that it would take as many as 24 freeway lanes combined to equal the amount of rush-hour passengers traveling the HOV lane network. METRO's HOV network is open to buses, vanpools, carpools and motorcycles. METRO currently operates a total of 112.9 miles of HOV lanes of a planned 115-mile HOV lane network:
- I-45 North (North Freeway)
- U.S. 59 North (Eastex Freeway)
- I-45 South (Gulf Freeway)
- U.S. 59 South (Southwest Freeway
- I-10 West (Katy Freeway)
- U.S. 290 West (Northwest Freeway)
